Privacy Policy

 

Hermes nekretnine d.o.o. (hereinafter referred to as: the Data Controller), with its registered office in Zagreb, Vlaška ulica 45, OIB: 11387134576, represented by Director Maruša Markulin Raič, processes all personal data in full compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR).

 

If you do not agree with the privacy policy of Hermes nekretnine, please refrain from using our website or submitting your personal data. Any changes to the privacy policy will be published on this website.

 

This privacy policy describes how we collect and process your personal data as the data controller in relation to this website.

 

KEY INFORMATION

 

Data Controller

 

The data controller is Hermes nekretnine d.o.o., with its registered office at Vlaška ulica 45, Zagreb, OIB: 11387134576, represented by Director Maruša Markulin Raič.
You can contact us via: [email protected]

 

 

Purpose and Legal Basis for Data Processing

 

Hermes nekretnine d.o.o., as the data controller, protects your privacy and processes only personal data that is necessary and obtained as part of its business activities, either directly from you, third parties, or from publicly available sources, for the following purposes:

 

• To fulfill contractual obligations – when processing is necessary for contract performance or steps at your request before contract conclusion;
• To pursue legitimate interests – personal data may be processed outside a specific contractual relationship, for purposes such as:
• managing legal proceedings and keeping records,
• detecting criminal offenses and preventing fraud,
• protecting people and property,
• fulfilling your requests to improve our services and internal purposes like auditing, analytics, and service enhancement,
• responding to your inquiries and comments;
• To comply with legal obligations – e.g. AML laws, Real Estate Brokerage Act;
• With your explicit consent – for specific purposes stated in your consent. Such consent is free, informed, and can be withdrawn at any time.

 

If we process your data for purposes not previously stated or beyond the scope of the original consent, we will inform you before such processing.

 

Personal Data Collection

 

We process data such as name, surname, OIB, address, phone number, email, property details, etc. Where necessary, we may collect data from public sources (Court Register, Land Registry, FINA) or from contractual partners or third parties.

 

You are not obligated to provide personal data, but if you withhold requested data, Hermes nekretnine d.o.o. may be unable to enter into or fulfill a contract with you. For example, identification is required by law in some cases.

 

Hermes nekretnine d.o.o. will retain your data only for as long as necessary to fulfill contractual/legal obligations or legitimate interest, or until you withdraw consent (where applicable).
Consent may be withdrawn at any time by sending a request to: [email protected]

 

Your Rights Include:

 

• Access – to information about what data is processed, for what purpose, who receives it, and for how long it is stored;
• Rectification – to correct inaccurate or incomplete personal data;
• Complaint – to the national supervisory authority (Croatian Personal Data Protection Agency – AZOP).